The In-N-Out Burger Foundation’s purpose is to assist children who have been victims of child abuse, and to prevent others from suffering a similar fate. Each year we award grants ranging from $2,000 and $20,000 to agencies in the areas where In-N-Out Burger does business that most closely match our purpose.

Guidelines

The In-N-Out Burger Foundation will consider support for organizations who meet the following criteria

1. Eligible applicants must be registered as 501(c)(3) nonprofit organizations.
2. The organization provides residential treatment, emergency shelter, foster care, and/or early intervention for children in need.
3. The In-N-Out Burger Foundation is happy to consider the following types of grants:
   1. Program. Designed to support the development, expansion or enhancement of programs within an existing organization.
   2. General Operating Support. Funding is available to support an organization’s administrative costs. Applicants must present a realistic case on the priority importance of funding general operating costs, and how the funds will help sustain the organization and provide benefit to the children in your care. Please note that we will not consider funding for start-up organizations.
   3. Capital. Projects requiring capital equipment purchases or facility renovations may be considered. Only organizations that the Foundation has a long-standing history with will be considered.
4. Applicants must be located in or have programs operating within a county where there is an In-N-Out Burger restaurant.
   1. Arizona: Maricopa, Mohave, Pima, Pinal, Yavapai, Yuma
   2. California: Alameda, Butte, Contra Costa, El Dorado, Fresno, Imperial, Kern, Kings, Los Angeles, Marin, Mendocino, Merced, Monterey, Napa, Orange, Placer, Riverside, Sacramento, San Bernardino, San Diego, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Shasta, Solano, Sonoma, Sutter, Stanislaus, Tulare, Ventura, Yolo
   3. Nevada: Clark, Douglas, Washoe
   4. Oregon: Jackson, Josephine
   5. Texas: Bell, Bexar, Collin, Comal, Dallas, Denton, Hays, McLennan, Tarrant, Travis, Rockwall, Williamson
   6. Utah: Davis, Salt Lake, Washington, Weber

While requests are reviewed on a case-by-case basis, applicants should note that the In-N-Out Burger Foundation does not typically fund the entire cost of a program, general operating budget, or capital project. In addition, applicants should request a grant amount that is consistent with a thoughtful and sustainable fundraising approach.

Evaluation Criteria

Many factors are taken into consideration in choosing the organizations and programs that will receive funding. These include but are not limited to the following:

• The proposed program is compatible with the focus of the In-N-Out Burger Foundation, as well as the Applicant Organization's mission.
• If the proposal is for a specific project, it must effectively address the identified problem or its causes and can produce a significant solution.
• The Organization has the capacity to sustain the program beyond the funding period.
• Objectives are clear, compelling, measurable and achievable within the funding period.
• There is a realistic budget to support the program proposed.

We evaluate grant requests through the organization's programs, accomplishments, leadership and finances. Organizations must be well-managed, fiscally sound, have a developed history and maintain a record of program integrity

Grant Application Process

Grants are reviewed and awarded on an annual basis using the following schedule (*subject to change).

• Application Open: April 1
• Application Deadline: June 1
• Decisions Made: Dec 1
• Notifications: Early Dec
• Mid-Year Status Reports Due: June 1

Unfortunately, the Foundation is able to fund only a limited number of the total requests we receive. If a particular request meets funding criteria but does not receive support, one should not interpret this as an indication of the Foundation's lack of appreciation for the merit and worthiness of either the request or the organization seeking support. We welcome those organizations to reapply. While there is no guarantee of ongoing support, there are no limitations on how many times an organization can apply. Each request is reviewed on its individual merit, and decisions are not based on prior year submittals. Therefore, an agency must reapply each year.

When the Foundation awards a grant, the grantee will be asked to provide a brief final report on the use of the grant funds and the accomplishments of the funded project. This status report is required for prior year grantees and will be a part of the online application process. It must be submitted in order for the organization to be considered for funding in future years.

Apply Now

If your organization meets the required criteria, we encourage you to apply using our online software. You will be required to submit the following with your online application:

1. Cover Letter
2. Background Information
3. Program Description
4. Financial & Legal Information
5. Personnel Information

Click here to Apply

FAQs

• When is your grant submission Deadline?
  All grant requests are due June 1st of each calendar year.
• Our agency is not large enough to have audited financials. Will you still consider our request?
  Yes. If you are not required to perform an audit under the Attorney General guidelines, then you should submit your Form 990 for the previous year; a current Profit & Loss Statement; and a Balance Sheet.
• Our agency is in the middle of our audit, and will not have last year’s financial information in time. What do we do?
  We recognize that each agency operates differently, and that your accounting “year-end” may be later than others. If this is the case, then we would ask that you include your Form 990 for the previous year; a current Profit & Loss Statement; and a Balance Sheet. When your audit or tax form has been completed, you are required to forward a copy to us to complete your grant application.
• How much funding can we ask for?
  While all requests are considered, our grants are typically between $2,000–$20,000. Please be mindful of this when making your request.
• When and how will we hear about your decisions?
  Every applicant will be notified of our decision via U.S. Mail in the November-December time frame.
• We received a grant from the In-N-Out Burger Foundation last year as a first time recipient. Are we still eligible to apply for funding this year?
  Yes! While there is no guarantee of ongoing support, agencies are welcome to reapply each year.
• We applied for funding last year and were not approved. Can we apply again?
  Yes! If your program fits within the In-N-Out Burger Foundation guidelines, you are welcome to reapply for funding each year.
• Our agency is not a 501(c)(3) organization. Are we eligible for funding?
  No. We are only able to consider agencies that fit within our guidelines, and are registered 501(c)(3) organizations.
• My agency was awarded a grant this year, and would like to recognize the In-N-Out Burger Foundation at our annual fundraising event. Can you have someone attend?
  While we are always honored by the requests to acknowledge the In-N-Out Burger Foundation, we must politely decline. Part of our company’s mission statement is to "assist all communities in our marketplace", and we are pleased to support your efforts because it is the right thing to do. Agencies are welcome to acknowledge our support at your event or in print, but this is not necessary. If you would like to use our logo in promotional materials, we ask that you contact us and allow us the opportunity to review your materials in advance.
• Where does the In-N-Out Burger Foundation get its funding?
  The In-N-Out Burger Foundation is supported primarily through donor contributions, and internal fundraising activities sponsored by In-N-Out Burger.
• Our organization has multiple needs that we can include in our proposal. Can you help us choose one of them to apply for?
  If your organization's mission statement is consistent with our In-N-Out Burger Foundation guidelines, we are happy to consider any request. While we are unable to give you specific advice, you are welcome to contact us with questions and/or include a description of these different options along with your input as to what your greatest needs are at this time

 

Privacy Policy

In-N-Out believes that your privacy protection is important.  This privacy policy explains our practices and policies regarding the personal information we collect from you when you visit our web sites.  The policies set forth below apply only to your visit to the Sites operated by or for In-N-Out Burgers, a California corporation (“In-N-Out”).  These Sites include those that contain in-n-out.com in their URLs.  Sites which are linked to/from these sites, such as the on-line employment application site (also including via banner ads, if any) may have different privacy policies, so please review the privacy policy notices on those sites for details.

While In-N-Out does not generally require that you provide us with personal information to visit and use our Sites, in order to participate in some activities, such as providing general comments or making purchases from our online Company Store, it may be necessary for you to provide personal information.  If you choose not to provide it for those activities, you may not be able to participate in them.

Collection of Information: Cookies; Personal

For each visitor to an In-N-Out Site, In-N-Out’s Web server automatically recognizes and stores information such as the visitors IP address/Domain name combination.  We use this information to follow visitor traffic patterns through our sites for purposes such as enhancing its usability.  Your computer provides this information automatically each time you log on, unless you've activated blocking technology available in some browsers. 

When you visit In-N-Out’s Sites or use one or more of our Site services, such as our Company Store, we may use an industry-wide technology known as "cookies" which store certain information on your computer and which would allow us to customize your visit to our Site or simply facilitate your signing in to use the services.  Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored.  Please refer to your browser instructions or help screen to learn more about these functions.

Additionally, In-N-Out may ask you to provide personal information, such as your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie) which is associated with individually identifiable information, to enable you to make on-line purchases or submit comments to us. In-N-Out may combine the information you provide on our Sites with information we may collect offline from you or from third parties so that we can more effectively tailor our Site, services and product offerings to you.

By providing personal information through this site you explicitly agree to our collection and use of all such information as described in this Privacy Policy. You agree that we may use the personal information you provide for our general business purposes, including to respond to your inquiries, process orders, contact you regarding customer service, let you know about our or others' products or services which may be of interest to you or to personalize our service to meet your needs or preferences. This may involve sharing certain information with affiliated companies or third parties. You also agree that we may share your personal information with third parties as described in this Privacy Policy.  You further agree that the information you provide is current, accurate and complete and that you will update it if there are any changes.

We may disclose personal information to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms and Conditions or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, sending emails about our products or services, etc.); (5) the information is shared with third parties for their marketing use; or (6) to others as described in this Privacy Policy. We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes.

Credit Card Purchases

In-N-Out may ask you to provide a credit card number in order to purchase a product.  Credit card transactions are processed by a third-party professional payment authorization service selected by In-N-Out to provide added security and reliability.  Only the purchase price and the credit card information provided by you are supplied to this third party service.  Information collected during transactions is maintained in its database for accounting and billing purposes.  Information from these transactions is not released to third parties.  In-N-Out does not maintain a copy of your credit card information on its servers and will not use your credit card information for any purpose other than processing your order. 

Security

In-N-Out takes great care in maintaining the security of your personal information and in preventing unauthorized access to it through the use of appropriate technology and internal procedures.  When we transmit sensitive personal information (such as a credit card number) over the internet, we protect it through the use of encryption, such as Secure Socket Layer (SSL) protocol.  However, In-N-Out does not guarantee that unauthorized access will never occur.  

Notice To/Regarding Children Under the Age of 16

We believe that it is important to protect and maintain the privacy rights of children.  We only intend to collect personal information on our Sites from persons over the age of 16.  Only persons over the age of 16 may submit comments to us via our Site, and only persons over the age of 18 may make purchases from our Company Store.  If we receive actual knowledge that we have collected any individually identifiable information about a child under the age of 16, we will delete that information and not use or disclose the child’s information except as may be required by law.

Use and Disclosure of Anonymous Aggregated Information

In-N-Out may also collect, aggregate and maintain anonymous information about the visitors to our Sites, such as visitor interests, purchasing habits and the like.  This data can then be used to tailor In-N-Out’s Site content and advertising to deliver a better experience for our visitors.  In-N-Out may also share such aggregate information about our visitors with business partners and other third parties. 

Consent to Processing:

Your continued use of this website constitutes your agreement to this privacy policy and any updates. By accepting the terms of the Privacy Policy, you are consenting to the collection and processing of all personal information provided by you on the In-N-Out sites and sharing of such information in accordance with the terms of the Privacy Policy.

Changes to Privacy Policy

In-N-Out may update this privacy policy from time to time.  When we do, we will also revise the “last updated” date at the top of the privacy statement.  We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect.

Questions:

If you decide to revoke your acceptance of the terms of this Privacy Policy, please contact In-N-Out by e-mail or at the address below. If you have any other questions or comments about our personal information practices or about this Privacy Policy, please feel free to send us an email at feedback@in-n-out.com or write us at:

Customer Service
In-N-Out Burgers
4199 Campus Drive, 9th floor
Irvine, CA 92612

Return Policy

Returning or Exchanging Items

We hope you love what you bought. But in case you don't, we're happy to issue you a quick refund. Your satisfaction is our goal so our return process is fast and easy!

The In-N-Out Burger Foundation Return Policy

The following is our return policy for both store and online purchases:

• A guest may receive a full refund on merchandise returned within 90 days with the original receipt. After 90 days, we can offer the guest a merchandise credit for the price of the product on the receipt.
• Without the original receipt, we can offer the guest merchandise or store credit equal to the lowest sale price of the product within the past 90 days.
• Refunds on purchases originally paid by check will be refunded by check from our Home Office within 10 to 14 days.
• No returns may be made on downloadable content or on any opened recorded music, software, recorded products (incl. CD, DVD, or MP3).
• Defective products may be exchanged for the same product within 30 days of purchase.
• Clearance items are non-returnable.

Online Returns

We are happy to refund the cost of the product. You can return online orders by mailing in the unwanted item(s).

Return by Mail

We are unable to refund the original shipping or return postage charges unless the return is due to our error. We accept returns within 90 days of the shipment date.

How to Return Item(s) by Mail

1. Returned merchandise must be in the original condition and include all packaged accessories. Complete the form at the bottom of your original packing list:
   • Give us a phone number so we can contact you regarding any issues with your return.
   • Any special instructions for processing your return should be placed in the comments area of the form.
   • Fill in the Acceptable return code(s) (Rtn code) space for the items you are returning
   • Indicate the quantity you are returning in the quantity return (Qty Rtn) space.
2. Re-package the product including the Merchandise Return Form. If you don’t have the Merchandise Return Form, please include a note with your name and billing information listing the items being returned and the reason for the return.
3. Pack your items securely and choose a return shipping method that allows for package tracking, such as UPS or insured Parcel Post.
4. We will notify you once we have issued your refund. Your refund will be credited to the original credit card used for the purchase. Acceptable return codes include:
   • 31 - Quality not as expected
   • 32 - Damaged in shipment
   • 33 - Manufacturer defect
   • 34 - Did not fit/Wrong size
   • 35 - Received a duplicate item
   • 36 - Received an incorrect item
   • 37 - Other, Please explain

If you need further assistance with a return, have any problems, questions, or suggestions, please contact us using our online form

Our returns address is:

In-N-Out Burgers
Attn: Returns
4199 Campus Drive, 9th floor
Irvine, CA 92612

Legal Notices

Ownership of Website; Agreement to Terms of Use

Welcome to ino4kids.org, a website of The In-N-Out Burger Foundation. By accessing or using our website at ino4kids.org (the “Website”) you (the “User” or “You” or “Your”) signify that you have read, understand, and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”). The Website is the property of The In-N-Out Burger Foundation (“The Foundation”) and its licensors. BY USING THE WEBSITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

The Foundation reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without further notice. It is your responsibility to periodically check these Terms of Use for changes. Your continued use of the Website following the posting of changes means that you accept and agree to the changes. As long as you comply with the Terms of Use, The Foundation grants you a personal, non-exclusive, non-transferable, limited right to enter and use this Website.

Content

All aspects of this Website, including but not limited to the text, user and visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, videos, training modules, testimonials, spiritual educational content (collectively “Content”), and the arrangement of such Content on the Website, is owned, controlled or licensed by or to The Foundation, and is protected by United States and international copyright laws and various other intellectual property laws.

Except as expressly provided in these Terms of Use, no part of this Website may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way without The Foundation’s express prior written consent. The Foundation considers framing, the practice of intact reproduction of a page or pages of one website into another website, to be deceptive and a violation of The Foundation’s copyright rights. No authorization or permission is given for framing (copying code or layout) of The Foundation’s content, whether in whole or in part.

Your Use of the Site

You may not attempt to gain unauthorized access to any portion or feature of the Website, or to any of the services offered on or through the Website, by hacking, or any other illegitimate means. You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes upon the rights of The Foundation.

The only permissible use of The Foundation’s copyrighted material is that you may download a single copy of any portion of the Content for your personal, non-commercial, entertainment, information or other non-public use. You may link to any posting or page on this website by hyperlinking as to redirect users to an original article or other content on The Foundation’s website. No part of this website may be altered, deleted, reworded added onto, or modified in any way.

The Foundation’s website may contain hyperlinks to other third-party websites which are not maintained by, or related to, The Foundation. Hyperlinks to such sites are provided as a service to users and are not sponsored by or affiliated with The Foundation. The inclusion of any hyperlink to a third party site does not necessarily imply our endorsement of that website. We have not reviewed any or all of such websites and are not responsible for the content of those websites. Hyperlinks are to be accessed at your own risk, and we make no representations or warranties about the content, completeness or accuracy of these hyperlinks. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Disclaimer

The material in this Website could include technical inaccuracies or typographical errors. The Foundation may make changes or improvements at any time. The Foundation does not promise that the Website or any Content, service or feature of the Website will be error-free or uninterrupted, or that any defects will be corrected, or that this Website or the server that makes it available are free of viruses or other harmful components. The Foundation makes no warranties that your accessing this Website, submitting prayer requests online, watching sermons or reviewing spiritual material available on the Website will lead to specific spiritual, physical, emotional or mental results that you may be seeking. The Foundation is not responsible for injury or damage to any individual related to or resulting from your or any other person’s use or access of this Website and its Content. Nor is The Foundation responsible for injury or damage to User or to any other person’s computer related to or resulting from accessing the Website or downloading materials and Content from the Website.

The Content in this Website is provided “AS IS” and without warranties of any kind, either expressed or implied. To the fullest extent permissible pursuant to applicable law, The Foundation disclaims all warranties, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. The Foundation does not warrant or make any representation regarding the use of or the result of the use of the Content of this Website in terms of their correctness, accuracy, reliability or otherwise. The Foundation disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of this Website. You assume total responsibility for your use of the Website.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action, including but not limited to the failure to provide specific spiritual, physical, emotional, mental or technical results.

Limitation of Liability

Except where prohibited by law, under no circumstances, including but not limited to negligence, will The Foundation be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the Website, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, The Foundation’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to The Foundation to access or use this Website, but in no case will The Foundation’s liability to you exceed $100. You acknowledge that if no fees are paid to The Foundation, you will be limited to injunctive relief only, unless otherwise permitted by law, and shall not be entitled to damages of any kind from The Foundation, regardless of the cause of action. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, The Foundation’s liability in such jurisdictions shall be limited to the extent permitted by law.

Indemnity

You agree to indemnify and hold The Foundation, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with, your access to or use of the Website, your conduct in connection with the Website, or any violation of this Agreement or of any law or the rights of any third party.

Violation of these Terms of Use

The Foundation may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or any interference with The Foundation’s rights or property, or the rights or property of those individuals visiting The Foundation’s Website. The Foundation reserves the right at all times to disclose any information that The Foundation deems necessary to comply with any applicable law, regulation, legal process or governmental request.

Governing Law; Dispute Resolution

By visiting or using The Foundation’s website or by participating in The Foundation’s online community, except where prohibited, you agree that: (1) any and all disputes, claims, and causes of action arising out of or connected to your access to the website or participation in The Foundation’s online community shall be resolved individually, without resort to any form of class action, and exclusively by mediation, and if not resolved by mediation, then by binding arbitration under the procedures and supervision of the Rules of Procedure for Christian Conciliation, Institute for Christian Conciliation, or similar faith-based mediation and arbitration group. In the event that the Institute for Christian Conciliation ceases to exist during the course of this Agreement, arbitration under this section shall be conducted according to the rules of the American Arbitration Association; (2) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with your access to the website but in no event attorney’s fees; and (3) under no circumstances will you be permitted to obtain awards for and you hereby waive all rights to claim punitive, incidental, and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of this Agreement, or the rights and obligations of you and/or The Foundation in connection with your access to the website or participation in The Foundation’s online community, shall be governed by, and construed in accordance with, the laws of the State of California without regard for conflicts of law doctrine, and all proceedings shall take place in Los Angeles County, California. You understand that in accordance with this section, you have hereby waived any right to a trial by jury or trial before a judge. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from the Agreement and does not affect the validity and enforceability of any remaining provisions.

If a dispute may result in an award of monetary damages that could be paid under The Foundation’s insurance policy, then use of the conciliation, mediation, and arbitration procedure is conditioned on acceptance of the procedure by the liability insurer of The Foundation and the insurer’s agreement to honor any mediation, conciliation or arbitration award up to any applicable policy limits.

General Terms

1. Severability
   If any provision of this Agreement is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement will not be affected in any way.
2. Entire Agreement
   You understand and agree that this Agreement (the User Agreement and Privacy Policy, as incorporated) constitutes the entire, complete and exclusive agreement between you and us regarding the Services and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of this Agreement.
3. Amendments to this Agreement
   The Foundation reserves the right to modify, supplement or replace the terms of the Agreement without notifying you individually. Any changes to the Agreement will be noticed on the online community website. If you do not want to agree to changes to the Agreement, you can terminate this Agreement at any time by deleting your account.
4. Notice
   The Foundation is a California nonprofit corporation. Unless otherwise indicated, all communications with The Foundation should be directed to The Foundation by mail to: The In-N-Out Burger Foundation, 4199 Campus Drive, 9th floor, Irvine, CA 92612.

Any rights not expressly granted herein are reserved.